Support desk

Whether you’re finalizing dates or asking about accessibility, we’ll help you get clarity before you head out.

Common questions we can help with
  • How to update traveler counts or preferred dates
  • Meet-up guidance and what to expect on the day
  • Accessibility notes (stroller, mobility, hearing, service animals)
  • Recommendations for what to bring
Contact the team

Send your request details and we’ll respond with helpful next steps.

Yes, email me a response about my support message.
We’ll do our best to reply with clear next steps.

Before you write

Faster help, fewer back-and-forths

Include your details
Preferred date, traveler count, and any timing constraints.
Share your priorities
A couple of interests you want to focus on—architecture, history, food, or photos.
Mention accessibility needs
Mobility, stroller, service animals, or anything that affects comfort.